Get webhook notifications whenever The Coupon Bureau (Prod) creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
The incident has been resolved. The issue was caused by a bug in the print coupon deposit flow that skipped a limited number of coupons from being stored in the cache. We’ve identified the missing entries and successfully pushed them to the cache.
Jun 11, 19:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the result.
Jun 11, 19:38 UTC
Identified -
The issue has been identified, and the fix is in progress.
Jun 11, 19:35 UTC
Investigating -
Some of our paper coupons are currently encountering errors during redemption. Our team is actively investigating the issue.
Jun 11, 19:17 UTC