Error in VerifiableAuth while sending OTP

Incident Report for The Coupon Bureau (Prod)

Resolved

This incident has been resolved.

Posted Jan 18, 2023 - 13:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 18, 2023 - 07:47 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jan 18, 2023 - 07:45 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 18, 2023 - 07:44 UTC

Update

Still investigating the issue. Looks like AWS account related issue in Spectiv

Posted Jan 17, 2023 - 17:14 UTC

Investigating

We are currently investigating this issue.

Posted Jan 17, 2023 - 16:58 UTC

This incident affected: Authentication API.